Here are some of the popular uses for location and reporting technology:
Nearest Driver
Some organisations benefit from the ability to redirect a vehicle to a new job, or to cover another vehicle that has fallen behind schedule.
Customer Locations
This can help address issues associated with excessive waiting times or disputes about delivery. It allows you to offer a more personalised service with while clearly
communicating the value of the customer to your business. You could even choose to give high value customers access to tracking data via a secure Internet log in. By marking
regions of interest you can be alerted when a vehicle leaves or arrives in a specific region, or if it has been there too long. You can also reports that utilise these
markers and help make the reports more meaningful.
Distress alert
You may wish to give the driver a distress button that alerts the Operations Manager to an incident. Tracking can be a very effective component of an Occupational Health
and Safety (OH&S) plan. Armed with this information, you can redirect another nearby vehicle to maintain high customer service standard as required. You may wish to design a
process that helps you win more business; the transport of high-security items, for instance.
